Returns & Exchanges
At Into Music Store, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery provided they are in their original condition.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the return process.
Pack Your Gear
Carefully place the item in its original manufacturer packaging, including all manuals, cables, and accessories, and secure it inside a sturdy shipping box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing